Underfloor Safe Service & Repair
Hamber Underfloor Safes are precision-engineered products that are carefully and meticulously made by craftsmen, with each underfloor safe individually bench assembled, and thoroughly tested by hand, before leaving our factory. You can therefore expect many years of trouble-free operation.
Underfloor Safe Servicing
Like any mechanical equipment however, it is beneficial for it to be periodically ‘serviced’ by experts, to ensure that it stays in tip-top condition, working as designed, for many years into the future. A full strip-down bench service is therefore offered for our safe doors, at our Essex based service centre. The frequency of servicing depends upon the amount of use that your safe gets. As a general rule however, we recommend that a service is carried out by our knowledgeable team every 5 years or so.
Underfloor Safe Repairs
Although faults on our hand-assembled safe doors are exceptionally unusual, we also operate a quick-response emergency bench repair service at our Essex service centre to ensure peace of mind in the unlikely event of a problem.
Booking a Safe Service or Repair
Service and repair is strictly by appointment only, and must be booked in-advance by calling our support team on 01621 862517, or by emailing us. Depending upon our workload, a ‘while you wait service’ or a weekend appointment are sometimes available. Likewise, in some emergency cases, depending upon availability, we may also be able to arrange a temporary door ‘loan’ to ensure your security whilst your own door is being repaired (if it cannot be repaired same day and has to be left with us).
Make your underfloor safe service or repair appointment today
To book your service or repair, simply add the £150 service/repair deposit charge to your basket, and we will contact you,
usually within 1 working day, to arrange a suitable date and time.
We recommend servicing is undertaken every 5 years for safes with normal consumer-level use:
– UK service centre (in Essex).
– Same day safe service or weekend appointment often available by arrangement.
– Temporary safe door ‘loan service’ sometimes possible (subject to availability),
if a repair is required, that requires us to keep your safe door overnight.
*Please see FAQ below for full pricing details and exclusions.